Privacy Policy

1. Introduction

PD Palmdale Fence ("PD Palmdale Fence", "we", "our", or "us") operates this website at palmdalefence.com. This Privacy Policy explains how we collect, use, and protect information you provide when you visit our website or contact us for services. By using this website, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

• Contact information - Name, phone number, email address, and property address when you submit a request for a fence estimate or contact us through our website form.
• Project information - Details about your fencing project including property type, fence type, and any notes you choose to share when submitting a request.
• Usage data - General information about how you use our website, including pages visited, time spent on pages, and referring URLs. This data is collected through analytics tools and does not personally identify you.
• Device and browser data - IP address, browser type, operating system, and device type, collected automatically when you visit our website.

3. How We Use Your Information

We use the information we collect to:

• Respond to your requests for fence estimates, services, or general inquiries
• Schedule and coordinate on-site consultations or service appointments
• Send you the written estimate you requested
• Follow up on open or past estimates if we believe it may be helpful to you
• Improve the content and usability of our website
• Comply with applicable laws and regulations

We do not sell your personal information to third parties. We do not use your information for advertising targeting or marketing lists.

4. Third-Party Services

Our website may use the following third-party services that have their own privacy policies:

• Google Analytics - Used to collect anonymized website usage data. You can opt out of Google Analytics tracking by installing the Google Analytics opt-out browser add-on.
• Tally (tally.so) - Used to power our online contact and estimate request forms. Data submitted through our forms is processed by Tally in accordance with their privacy policy.
• Google Maps - Embedded on our Contact page to display our office location. Your use of the embedded map is subject to Google's Privacy Policy.
• Vercel - Our website is hosted on Vercel, which may collect server logs and usage data as part of hosting our site.

5. Cookies

Our website may use cookies and similar tracking technologies to improve your experience and collect usage data. Cookies are small text files stored on your device by your browser. You can configure your browser to refuse all cookies or to indicate when a cookie is being sent. If you disable cookies, some features of the website may not function as expected. Third-party services we use, such as Google Analytics, may set their own cookies.

6. Data Retention

We retain contact and project information you submit to us for as long as necessary to fulfill your service request and for a reasonable period afterward in case you contact us again. If you wish to have your information removed from our records, please contact us at the information below and we will delete it within a reasonable time.

7. Children's Privacy

This website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately and we will remove it.

8. California Privacy Rights

California residents have certain rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we have collected, the right to request deletion of your personal information, and the right to opt out of the sale of your personal information. We do not sell personal information. To exercise your CCPA rights, contact us using the information below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "last updated" date at the top of this page. We encourage you to review this page periodically. Your continued use of this website after any changes constitutes your acceptance of the revised policy.

10. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or your personal information, you can reach us at: